Politique de remboursement

Tallmadge Vintage Return Policy

At Tallmadge Vintage, your satisfaction is our priority. Please read our return policy carefully:

1. Eligibility for Returns:

   • Returns are accepted within 14 days of purchase for in-store purchases or within 14 days of receiving your item for online orders.
   • Items must be in the same condition as when purchased, with no additional wear, damage, or alterations.

2. Non-Returnable Items:

   • Due to the unique and one-of-a-kind nature of vintage items, certain pieces may not be eligible for returns. These include:
     • Items marked as final sale.
     • Personalized or custom orders.
     • Items with clear signs of use or damage caused after purchase.

3. Refund Process:

   • Refunds are issued in the original form of payment once the item is returned and inspected.
   • Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.

4. Damaged or Incorrect Items:

   • If your item arrives damaged or you receive the wrong item, please contact us within 3 days of receipt with photos of the issue. We will work to resolve the problem with a replacement, repair, or refund.

5. How to Return an Item:

   • For in-store purchases, bring your item along with the receipt to our location.
   • For online purchases, please contact us at [email address or phone number] to initiate the return process. We will provide return instructions and an address for shipping.

If you have any questions or concerns, don’t hesitate to reach out to us at info@tallmadgevintage.com or 484.793.5114. Thank you for shopping with Tallmadge Vintage!